If you have questions or concerns regarding this statement, you should first contact Keystone Fitness Club at 9758 7165.
Collection of Information
In order to use the Keystone Fitness Club website, we may require information from you in order to provide the best service possible.
All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email.
Any information collected by Keystone Fitness Club is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.
Use of Collection of Information
Any details collected from Keystone Fitness Club customers are required in order to provide you with ourÂ services and/or products, and a high level of customer service.
Correspondence is recorded in order to provide service references, and to assist in our staff development.
Storage of Collected Information
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
If you have any questions about security on our Website, you can email us at firstname.lastname@example.org
Access to Collected Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at email@example.com
If you purchase a service or product from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date).
We use this information for billing purposes. If we have trouble processing your joining, we will use this information to contact you.
Keystone Fitness Club uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at firstname.lastname@example.org.
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
Keystone Fitness Club may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.
These third parties are prohibited from using your personally identifiable information for any other purpose.
Keystone Fitness Club does not share any information with third parties for any unknown or unrelated uses.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.
Links on the Keystone Fitness Club site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name ofÂ Â http://www.keystonefitnessclub.com.au/
Keystone Fitness Club Security Policy
Keystone Fitness Club uses its Online Credit Card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via Internet. All online credit card transactions performed on this site using the Online Credit Card are secured payments.
- Payments are fully automated with an immediate
- Your complete credit card number cannot be viewed by Keystone Fitness Club or any outside
- All transactions are performed under 128 Bit SSL
- All transaction data is encrypted for storage within Keystone Fitness Club bank-grade data centre, further protecting your credit card
- Keystone Fitness Club is an authorised third party processor for all the major Australian
- Keystone Fitness Club at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Keystone Fitness Club.
For more information about Keystone Fitness Club and online credit card payments, please visit http://www.keystonefitnessclub.com.au/
After joining online, you will receive an email confirmation from Keystone Fitness Club containing your membership details (if you have provided your email address). We will normally confirm receipt of your joining confirmation within a few minutes of joining online. You can collect your 24/7 membership access card during staffed hours from Keystone Fitness Club 1204 Burwood Highway, Upper Ferntree Gully, 3156. . Please see below for staffed hours.
Mon â€“ ThuÂ Â Â :Â 10:00 am- 1:00 pm & 03:00 pm- 07:00 pm
Fri â€“ SatÂ Â Â Â Â Â Â :Â 10:00 am- 2:00 pm
We are unstaffed on Sundays and Public Holidays.
Keystone Fitness Refunds & Returns Policy
All of our online memberships come with a 30 day money back guarantee. This allows a member to cancel their membership in the first 30 days and receive a full refund on startup fees, membership fees and any unused purchases. It does not include the Membership Access card fee. In order to be eligible for the refund the member must have attended the keystone Fitness Club at least 2 times each week for the first 4 weeks of their membership. Please email us at email@example.com within that time if you are not satisfied with your membership so that we can resolve any problems.
If you have any enquiries regarding this document and the payment services offered by Keystone Fitness Club, please visit our website at http://www.keystonefitnessclub.com.au/